Vice President, Equifax Canada
Senior Vice President, Creditel of Canada
Regional Manager, Creditel of Canada
President, Screening Systems International
President, Intercontinental Collections
General Sales Manager, Dun & Bradstreet
General Manager, D&B Marketing Services Div.
Sales Representative, D&B
Correspondent Department Manager, D&B
Credit Reporter, D&B
*Profitable Management of Multi-Million Dollar Business Operations
* Effective Management of Sales Forces of 100 Sales Representatives
*Building Massive Commercial Risk Data Bases
*Designing Effective Commercial Risk Scoring Systems
*Creating, Designing & Implementing New Information Products
*Identifying Safe Stocks For Maximum Dividend Income & Capital Gain
*Maximizing Commercial Account Receivable Collections
*Lobbying the Provincial and City Governments
*Screening Senior Executive Job Applicants
* Sales of Corporate Art Collections
* Sale of Ian D. MacDonald's
- digital art
Custom Designed Images
2 Vista Humber Drive, Toronto, Ontario, Canada, M9P 3R7, Tel. 1-929-800-2397,
Inco Limited (International Nickel Company)
1964 and September 1967, for four summers, I worked in the mines and smelters of
INCO's Sudbury operations. This employment allowed me to pay for my entire university
education and graduate debt free.
General Sales Manager
Dun & Bradstreet of Canada Limited
1967 – February 1975, Toronto, Canada Area
was my first employer after graduating, with a B.A., from McMaster University. As
a credit reporter I learned how to analyze financial statement, do commercial
risk research, interview senior executives, organize large volumes of work and
Within six months, I was a manager training other credit reporters and running
a reporting department. It had a staff of seven full time employees and 200
correspondents spread across Ontario.
Within two years, I became one of the first sales representatives in the new
Marketing Services Division. This job gave me the opportunity to discuss sales
and marketing techniques with hundreds of sales, advertising and marketing
executives. I quickly became the division’s top sales representative.
Within four years, at the age of 25, I was appointed General Manager of the Marketing
Services Division for Canada. It had sales representatives in major cities
across Canada and a fulfillment facility in Toronto.
six years, at the age of 28 I was promoted to General Sales Manager of the
entire Canadian corporation (the number two position in this company of 800
Canadian employees, Worldwide D&B employed over 8,000). I managed a team of
100 commissioned sales representatives and was responsible for all sales,
advertising, marketing and new product development in Canada for all divisions
(credit reporting, collections, marketing services and education).
At 32, I left D&B to gain corporate bottom line experience.
Intercontinental Collections Limited &
Screening Systems International Ltd
1976 – September 1977
Collections Limited was one of two small corporations that I simultaneously
ran for the Drake/Office Overload group of companies (several thousand
employees world wide). It was my first hands on experience in collecting money
and running a profitable collection agency. It was fascinating to take a client’s
discarded, allegedly worthless accounts and turn them into cash.
I was originally hired to create a business, Screening Systems International
Limited, that would professionally screen senior executives for
corporate positions. I spent months researching how to select and evaluate executive
job applicants. This business brought me into contact with the senior Human
Resources executives of major corporations, placement agencies and consulting
companies. The company was profitable. It gave me an excellent grounding in how
to hire intelligently. It led to teaching an evening course at Sheridan College
on "Interviewing, Recruiting and Selecting Employees".
When a general manager’s position
became available at Creditel, I applied.
Senior Vice President - Credit Reporting
Creditel of Canada Limited
1977 – September 1996
Initially at Creditel I was the Regional Manager responsible for the
profitability of the five Ontario offices in Ontario. Within five years I was
promoted to Senior Vice President responsible for all operations, sales and
profits for the Credit Reporting Division. This division accounted for half of
the company's revenues. I managed a national sales staff of 100 sales people
and several hundred operational personnel.
My sales management experience allowed me to
quickly grow the company from 4,500 customers to 12,500. I took the Credit
Reporting operation from a loss of more than one million dollars to profits of seven
million (interestingly, Creditel was a not-for-profit member owned corporation).
Creating new products and a new organizational system, was the secret to
company grew to the point that it became an attractive acquisition to several
large foreign conglomerates. Our soaring profits had also become a problem with
Revenue Canada. Equifax bought Creditel to gain the credit reporting technology
and customer base that I had developed. My agreeing to join Equifax was critical to
their acquisition. They quickly sold off Creditel’s collection operation
Vice President Commercial Solutions
1996 – January 2005
initial assignment was to integrate Creditel into Equifax. There was
surprisingly little overlap of customers between these two competitors. I
worked out a plan to close a dozen Creditel offices (employing 800) across
Canada at 11 AM on the same day with all customer communication instantly going
into one national Equifax service center). With my help, Equifax was able to
generate enough profit to pay for their acquisition within three years. I then
remained as the senior staff executive responsible for the well-being of the
integrated commercial credit reporting operation. When this operation was
merged into the US operation in Atlanta, I was set free. In anticipation of
this, I had incorporated Informus Inc. several years earlier.
2005 – Present