informus inc

 2 Vista Humber Drive, 

Toronto, Ontario, Canada, M9P 3R7, 

Tel. 1-929-800-2397,



 Ian Duncan MacDonald


(for information on his latest novels visit the "BOOKS" page in this site)





(visit the  "ART" page in this site. It links to his 2,000+ images)







                                      Between June 1964 and September 1967, for four summers, Ian worked as a                                              laborer in the mines and smelters of the International Nickel Company's                                                Sudbury operations. This employment allowed him to graduate from university                                          debt free.  In the fall of 1967, after graduating, with a B.A., from McMaster University, he took the first job offered to him. It was withDun & Bradstreet. There, as a credit reporter, he analyzed financial statements, did commercial risk research, interviewed the owners of businesses, organized large volumes of  paperwork and learned to write rapidly.Within six months, he was a manager training other credit reporters and running a reporting department. This department had a staff of seven full time employees and 200 correspondents spread across Ontario. This initial experience gave him a firm grounding in business management.

Two years later, he became one of the first sales representatives in D&B's new Marketing Services Division. This job gave him the opportunity to discuss sales and marketing techniques with hundreds of sales, advertising and marketing executives. Quickly, he became the division’s top sales representative. At the age of 25, he  was appointed General Manager of the Marketing Services Division. He oversaw sales representatives in the major cities across Canada and a supervised a computer fulfillment facility in Toronto.

 Three years later, he was promoted to General Sales Manager of the entire Canadian corporation (this was the number two position in this company of 800 Canadian employees. Worldwide D&B employed over 8,000). He was responsible for all sales, advertising, marketing and new product development in Canada for all divisions (credit reporting, collections, marketing services and education).  Over a hundred commission sales representatives and other staff, in a dozen offices, reported to him. 

 In September of 1976 seeing limited opportunities at Dun & Bradstreet, he joined the Drake/Office Overload group of companies. A conglomerate with several thousand employees around the world. Here he was responsible for running two small subsidiaries. Intercontinental Collections Limited was his first hands on experience in collecting money and running a profitable collection agency. He became intrigued with  the process of taking a client’s discarded, allegedly worthless accounts and turning them into cash.  Originally he had been hired to create a business, Screening Systems International Limited, that would professionally screen senior executives for corporate positions. Ian spent months researching how to select and evaluate executive job applicants. This business brought him into contact with the senior human resources executives of major corporations, placement agencies and consulting companies. Both companies were profitable. They gave him an excellent grounding in how to hire intelligently and grow sales profitably.  In the evenings he taught a course at Sheridan College on "Interviewing, Recruiting and Selecting Employees".


In September of 1977 an opportunity arose to be Regional Manager at Creditel. Here he would have responsibility for the profitability of the five Ontario offices. Within five years he was promoted to Senior Vice President responsible for all operations, sales and profits for the company's Credit Reporting Division. This division accounted for half of the company's revenues. He had responsibility for a national sales staff of 100 sales people and several hundred operational personnel.  His sales management experience allowed me to quickly grow the company from 4,500 customers to 12,500. By creating new products and a new organizational system, he took the Credit Reporting Division from a loss of a million dollars a year to profits approaching 10 million dollars a year.


The Creditel growth made it an attractive acquisition to several large foreign conglomerates. In 1996 Equifax bought Creditel to gain the credit reporting technology and customer base that Ian had developed.  His agreeing to join Equifax was critical to their acquisition. They quickly sold off Creditel’s collection division.


Ian's initial assignment at Equifax, as Vice President of Commercial Solutions ,was to integrate Creditel into Equifax.  With his help, Equifax was able to generate enough profit from the acquisition to pay for the purchase cost within three years. He then functioned as the senior staff executive responsible for the well-being of the integrated commercial credit reporting operation. In 2005, when the Canadian operation was merged into the US operation in Atlanta, Ian took an early retirement to write novels, do art and take on commercial risk consulting assignments.

Ian met his wife in his first year of university. They have three children and two grandchildren. Hating the cold Canadian winters he escapes to St. Kitts in the Caribbean for most of the winter where he continues to write and do his art.